Answers to the questions we hear most. Can’t see yours? Call us or send a quote request.

Do I need to be home during the clean?
No. Many customers give us a key or access code. We store keys securely and return them after the clean.
Do you bring your own equipment and products?
Yes. We bring everything, including eco-friendly products. Let us know if you would like us to use your own.
How is the price worked out?
Home cleans are priced on bedrooms, bathrooms, the type of clean and how often. Our quote form shows an instant estimate, and we confirm the final price by phone.
What if I am not happy with the clean?
Tell us within 24 hours and we will come back and re-clean the area free.
Do you clean offices outside business hours?
Yes. Most commercial cleans happen in the evening or early morning so work is never interrupted.
Which areas do you cover?
All of metropolitan Melbourne. See our Areas page for details.